What separates a good coach from a great one?
Great coaching is about knowing what to say in the moment and asking the right questions.
Except when it isn’t.
Because two coaches can know the same questions, use the same tools, and have very different impacts.
After more than 30 years of coaching, Michael has noticed that some of the things that separate good coaches from great ones are surprisingly small — how they set up a conversation, how they say the hard thing, what they do when things get messy.
They’re subtle. They’re practical. And once you notice them, you can start practicing them too.

